1. Handling Time: We will handle your order within 1 business day of receiving it.

    2. Delivery Time: Delivery time depends on your location. It can range from 3 to 8 business days for orders shipped within Australia, depending on your location. We are located in Sefton, NSW, which is 5km away from the major parcel processing facility for Metro Sydney region of Australia Post.

    3. Express Delivery: Next-day express delivery is available for most capital city metropolitan areas, subject to extra charges. For other regions, delivery time for express delivery can take 1-3 business days. However, some postcodes may experience longer delivery times, approximately 3% of postcodes may experience extended delivery times.

    4. Shipping Carrier: We will ship your orders through Australia Post.

    5. Delivery Charges: Standard delivery is free of charge, however, for express delivery, an extra charge will apply.

    6. Self-Pickup: Self-pickup by arrangement is available. Customers will need to provide a photo ID when collecting their orders.

    Please note that these are general guidelines and may vary depending on the product you are purchasing, your location and the retailer you are buying from.