Zhiyun Smooth-Q 3-Axis Handheld Gimbal Stabilizer
More accurate and quick response to your operation: Zhiyun Smooth Q is designed with a better working system to ensure the response rate 30%-40% faster compared with Smooth II and free switch between standard and vertical shooting position. Easier to use with no counterweight and a lighter gimbal body weight compared with other competitive brand’s product: there is an extendable axis for you to balance the device by only one step. 50g less weight than OSMO mobile, you are available to use it more conveniently. Functional on photography/film: Zhiyun Smooth Q has buttons to Photo/Record, Zoom in/out and get rear camera/Selfie mode transferred. APP extended functions on photography/film: Updated APP-ZY PLAY covers auto-tracking, time-lapse and filter options at present, making more possibilities. Expandability on gears: with a maximum payload of 220g, Smooth Q supports you to attach diversity lens with different focal length, kinds of fill light and many other photography accessories.
Convenient power output for real-time mobile charging. The USB port at the bottom supports 5V/2000mA power output, you can charge your phone while shooting. More than that, plug-in soft lights and other extended accessories are available as well. Splash and Snowy weather are acceptable. It can rotate freely even under extremely high temperature (up to 45℃）and low temperature (minus 15℃). No need counterweight any more. Featuring advanced electronic tech allows one-step balancing by simply adjusting the knob on the rolling axis. The built-in 26650 Li-ion battery of Smooth-Q enables 12-hour continuous ultra-long work time. Meanwhile, it is rechargeable by connecting to mobile power supply. 1 x Zhiyun Smooth-Q Mobile Gimbal 1 x Micro USB Charging Cable 1 x Carry Bag 1 x English Manual Dimension: 118*105*285 mm C harging Current: 1500mA Controllable Range Pan: 360° Roll: ±30° Tilt: +185° -135° Mechanical Range Pan: 360° Roll: 320° Tilt: 320° Operating Time: 8-12 hours Operating Temperature: -10° to 45°C Valid Payload: 75g-220g Net Weight: 450 g (without batteries & Smartphone) Package Weight: 760g Can Charge phone during operation Compatible with Smartphones and Action cameras (*An adapter is required for Action Camera use, which is sold separately)
Warranty Terms and Conditions
This product is BRAND NEW and comes with Australia wide warranty. In the unlikely event that you require a warranty repair, please contact us for further details.
Change of Mind
Please choose your product/s carefully, as SOBRE do not usually provide refunds for products where you have simply changed your mind. This includes returns where you have selected a size of an item that doesn’t fit you, or where you simply selected the wrong product. Restocking fees will apply, if refund required. Product must remain in sealed condition.
Restocking fees: 20%
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 12-14 Larkin Street Camperdown New South Wales AU 2050.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 12-14 Larkin Street Camperdown New South Wales AU 2050
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.