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Roborock S5 Max Robot Robotic Vacuum Cleaner Mop Cleaner Mi Jia App AU Version

Roborock S5 Max Robot Robotic Vacuum Cleaner Mop Cleaner Mi Jia App AU Version

Authorized AU Retailer

 

Complete mopping convenience

Engineered to make mopping effortless

Mop again and again. Automatically, A huge 290ml water tank. Enough to clean a 65sqm (700sqft) apartment more than 3-times or a 200sqm (2600sqft) home in one go1. With a brand-new ultra-precise peristaltic pump, as used in hospital IV drips, tested for over 1500 hours of use. Now all you need to do to mop every day is fill up the tank and set a schedule.

Even cleaning every time. Mopping with the weight of water in a tank means floors don’t get properly cleaned. As water is used, the cloth presses down more weakly. Dirt is left behind. S5 Max’s spring-loaded mop presses down with an even 300g (11oz) from start to finish. So, the last area cleaned is as fresh as the first.

Precision water control

Choose the right amount for different floors

Virtual barriers

No-mop, and No-go zones for added control

Mop floors, not carpets. No one wants their carpets mopped. Put a stop to that with virtual no-mop zones and barriers. Place them on any carpets and block off carpeted rooms, so you can mop without worry. Take off the mop unit and no-mop barriers disappear, giving S5 Max free rein to vacuum your entire home. Use no-mop zones and barriers with no-go zones and barriers for total control over where your S5 Max goes.

Powerful suction

Draw up dirt, even from deep in carpets

Intense and continuous suction. If your vacuum has weak suction, it leaves behind as much as it collects. Inside S5 Max is a specialized fan spinning at 15000rpm, channeling its airflow through carefully designed pathways. The suction it creates is strong enough to lift even AA batteries. Dust on hard floors is no obstacle; neither is dirt ground into the carpet. Suction even stays strong, even when the dustbin is full.

Total App control

Pre-set everything from schedules to power

Every drop at your command.

From the app, choose the right water flow for any floor type, low-flow on stone, to high-flow for grimy kitchens. When mopping starts, it pumps extra water to wet the mop. If cleaning small areas, it turns off the water where it’s already been. And when it's done, it shuts the water off allowing the mop to start drying as it returns to the dock.

Total cleaning control

S5 Max understands your home’s layout. Its laser rangefinder spins at 300rpm, sending 360° area scans through a custom algorithm in real-time. Using that data, it creates a 98% accurate floorplan map, and it knows where rooms are. With that, you can schedule cleans for one room, many rooms, or your whole home with a few easy taps on your phone.

Your Home Your Order

If you prefer to have your bedrooms cleaned first thing in the morning, or your bathroom vacuumed last at the end of a cycle, you have that control. Customizable room sequencing means you can tell your robot the exact order you want your rooms cleaned.

Faster and better

A powerful 32-bit quad-core processor makes S5 Max capable of an extraordinary level of intelligence. It doesn’t just dumbly map a room. It understands the room’s shape and learns where obstacles are. It uses that knowledge to transform how it navigates, calculating the most efficient route for each room. And the best way around obstacles. Without missing a single bit of floor.

Reach More Floors

Multi-level Mapping systems use precision LiDAR scanning to recognize different levels of a home automatically.4 Every floor can have independent No-go Zones, Invisible Walls, and No-mop Zones. And the current level is automatically recognized so you don’t need to open the Roborock app.

Sensitive to your home

Once S5 Max is off the leash in your home, you can leave it to work. An array of environmental sensors including an accelerometer, odometer, infra-red, compass, as well as a bumper and its hyper-accurate map of your room, mean it just goes about its business safely. It won’t roll off of steps, get trapped, or slam into your walls.

Package included

1 x Roborock S5 Max robotic vacuum and mop cleaner

1 x Dock charger with official AUSTRALIAN plug

1 x Dustbin Box

1 x Beak-like cleaning tool

1 x Washable HEPA filter

1 x Water Tank

1 x Moisture-proof Pad

1 x Microfibre Mop Cloth

1 x English User Manual

1 x Mobile App Guide



Warranty Terms and Conditions

This product is BRAND NEW and comes with Australia wide warranty. In the unlikely event that you require a warranty repair, please contact us for further details.

Change of Mind 

Please choose your product/s carefully, as SOBRE do not usually provide refunds for products where you have simply changed your mind. This includes returns where you have selected a size of an item that doesn’t fit you, or where you simply selected the wrong product. Restocking fees will apply, if refund required. Product must remain in sealed condition.

Restocking fees: 20%

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@sobre.com.au.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@sobre.com.au and send your item to: 12-14 Larkin Street Camperdown New South Wales AU 2050.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 12-14 Larkin Street Camperdown New South Wales AU 2050

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.