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Naipo oCuddle Back and Neck Massager Adjustable Heat Straps Shoulder Massage

Naipo oCuddle Back and Neck Massager Adjustable Heat Straps Shoulder Massage

Authorized Retailer

 

Overview

Comfortable FocalHeat™️ -The 2 levels of FocalHeat™ are specifically designed with knowledge of the human body's sensation to temperature, granting the user optimum comfort and the relief of deep relaxation from reducing muscle tension and fatigue.

Expert-level Massage - Bidirectional rotation from two four-node massage heads replicates the feel of kneading and shiatsu by fingers, knuckles and palms, holding and loosening muscles rhythmically for an enhanced sense of well-being.

Fits Just Right - Adjustable shoulder bands ensure "just the right fit" that adapts to user height, so you won't have to worry about buying the wrong size. It was designed with both function and form in mind, as the control settings are convenient to reach and easy to see. 

Compact, Light and Portable - Feel pleasure with this small-size and lightweight massager, which can be carried anywhere effortlessly in the included carrying bag for car, home and office relaxation while occupying minimal storage space.

Silky, Sanitary, Skin-friendly - A buttery-soft, skin-friendly elastic fabric between the massage nodes and your skin ensures contentment by eliminating unwanted friction. The removable cover promises easy maintenance and hygienic multi-person use.


 

  • 4 Shiatsu Kneading Neck & Back Massage Nodes
  • 3D-Rotation Kneading Massage Rollers
  • FocalHeat™️ Technology: 20-minute auto-off function and overheat protection system.

What's in the Box

Naipo oCuddle® Neck and Back Massager

Wall adapter

Car adapter

Carrying Bag

Operation Guide

User Manual

Warranty Card

Environmental Requirements

Operating ambient temperature: 32° to 95° F (0° to 35° C), Non-operating temperature: -4° to 113° F (-20° to 45° C), Relative humidity: 5% to 95% noncondensing, and Operating altitude: Tested up to 10,000 feet (3000 m).

Naipo Neck and Back Massager is designed with the following features to reduce environmental impact: 

PVC-free

Beryllium-free

PU Leather

3D Mesh Fabric

Highly recyclable plastic

Low-noise motor



    Warranty Terms and Conditions

    This product is BRAND NEW and comes with Australia wide warranty. In the unlikely event that you require a warranty repair, please contact us for further details.

    Change of Mind 

    Please choose your product/s carefully, as SOBRE do not usually provide refunds for products where you have simply changed your mind. This includes returns where you have selected a size of an item that doesn’t fit you, or where you simply selected the wrong product. Restocking fees will apply, if refund required. Product must remain in sealed condition.

    Restocking fees: 20%

    Returns

    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

    Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    There are certain situations where only partial refunds are granted

    Book with obvious signs of use

    CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

    Any item not in its original condition, is damaged or missing parts for reasons not due to our error

    Any item that is returned more than 30 days after delivery

    Refunds

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at hello@sobre.com.au.

    Sale items

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@sobre.com.au and send your item to: 12-14 Larkin Street Camperdown New South Wales AU 2050.

    Gifts

    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

    Shipping

    To return your product, you should mail your product to: 12-14 Larkin Street Camperdown New South Wales AU 2050

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.