AUKEY Wireless 20000mAh USB-C PD QC3.0 Portable Phone Charger Power Bank Battery
Added Convenience-Wireless and Wired Charging Simultaneously
Wired charge any mobile devices at up to 18W.
Wireless charge any Qi-compatible devices or earbuds at up to 10W.
Note: If you press the power button to enter wireless charging mode while the USB-A or USB-C port is fast-charging your device, the output on that port will be limited to 5V. The power bank automatically exits wireless charging mode after 15 seconds if no Qi device is detected, and the USB-A or USB-C port will resume fast charging.
Battery Capacity: 20000mAh
Technology: Qi, USB Power Delivery 3.0, Qualcomm Quick Charge 3.0
USB-C Input: (Power Delivery 3.0) DC 5V 3A, 9V 2A
USB-C Output: (Power Delivery 3.0) DC 5V 3A, 9V 2A, 12V 1.5A
USB Output: (Quick Charge 3.0) DC 5–6V 2.4A, 6–9V 2A, 9–12V 1.5A
Wireless Output: 5W, 7.5W, 10W
Max Power Output: 18W
1. How to start wired and wireless charging?
-For wired charging, just connect the cable to the portable charger and your device, no need to press the power button.
-For wireless charging, need to short-press the power button (the indicator becomes orange), then put your Qi-enable device on the power bank.
Note: The wireless charging mode will automatically turn off in 30 seconds (The indicator will be off from orange) when no device charging on it.
2. How to make low-current charging mode for bluetooth headset, fitness band, or smart watch?
Activation---Long press power button for 4 seconds, wait the last digit of digital LED display changes dynamically.
Deactivation---Long press power button for 4 seconds to exit the low-current mode, or automatically exit
Note: When charging the power bank the low current mode cannot be turned on.
3. Does this PB-WL03 wireless portable charger support wirelessly charging Samsung S10e, Note 10 ,etc ?
-Yes, our PB-WL03 support any Qi-compatible wireless charging device BUT with output 10W max. And please make sure to open the option ”Fast wireless charging” in your phone’s Setting in advance.
4. How to use the kickstand?
-Our kickstand is of great quality, so you just pull out the stand arm until it clicks (with kick sound) in place.
5. Can it wirelessly charge Apple Watch or other smart watch?
-For Apple Watch, its charging is not Qi Standard, they need a special induction charging cord via the usb port to charge your Apple Watch. Tt's completely different technology encryted by Apple.
-For other smart watch, it depends on whether your smart watch supports Qi Standard or not, if not, they need a special induction charging cord via the usb port to charge your smartwatch.
6. Is it normal and safe for wireless charging to make noise?
-Yes, wireless charging uses high-frequency electromagnetic field for energy conversion and voltage adjustment. When wireless charging, the internal capacitors and coils will be stressed when high-frequency alternating current flows through them, resulting in slight vibration, which will bring sound. We call this sizzling sound of electric current.
Warranty Terms and Conditions
This product is BRAND NEW and comes with Australia wide warranty. In the unlikely event that you require a warranty repair, please contact us for further details.
Change of Mind
Please choose your product/s carefully, as SOBRE do not usually provide refunds for products where you have simply changed your mind. This includes returns where you have selected a size of an item that doesn’t fit you, or where you simply selected the wrong product. Restocking fees will apply, if refund required. Product must remain in sealed condition.
Restocking fees: 20%
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 56 Helen St, Sefton, NSW 2162
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 56 Helen St, Sefton, NSW 2162
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.