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AUKEY True Wireless Earbuds Active Noise Cancelling Bluetooth 5.0 Earphone USB-C

AUKEY True Wireless Earbuds Active Noise Cancelling Bluetooth 5.0 Earphone USB-C

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  • Advanced Active Noise Cancelation: With the advanced ANC technology, these earbuds detect and cancel a maximum 28dB of ambient noise so you can focus on your music. The 10mm dynamic drivers enhance bass and deliver incredible sound
  • 35-Hour Playtime & USB-C Quick Charge: The earbuds offer 7 hours of music and calls on a single charge with ANC off (4.5 hours with ANC on), while the charging case extends that to 35 hours. USB-C Quick Charge fully charges the charging case in 120 minutes
  • Dual Microphones: Each earbud has two microphones for improved voice pickup and background-noise suppression, which ensures that you’re heard clearly without interference
  • One-Step Pairing & IPX5 Water Resistance: The true wireless earbuds are ready when you are– just take them out of the charging case and they’ll automatically connect to your paired device. IPX5 water resistance makes them ideal for intense workouts and runs
  • Package Contents: AUKEY EP-N5 True Wireless Earbuds, Charging Case, Three Pairs of Ear-Tips (S/M/L), USB-C Cable, User Manual, Quick Start Guide, 24-Month Product Replacement Warranty


                      Warranty Terms and Conditions

                      This product is BRAND NEW and comes with Australia wide warranty. In the unlikely event that you require a warranty repair, please contact us for further details.

                      Change of Mind 

                      Please choose your product/s carefully, as SOBRE do not usually provide refunds for products where you have simply changed your mind. This includes returns where you have selected a size of an item that doesn’t fit you, or where you simply selected the wrong product. Restocking fees will apply, if refund required. Product must remain in sealed condition.

                      Restocking fees: 20%

                      Returns

                      Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

                      To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

                      Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

                      Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items

                      To complete your return, we require a receipt or proof of purchase.

                      Please do not send your purchase back to the manufacturer.

                      There are certain situations where only partial refunds are granted

                      Book with obvious signs of use

                      CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

                      Any item not in its original condition, is damaged or missing parts for reasons not due to our error

                      Any item that is returned more than 30 days after delivery

                      Refunds

                      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

                      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

                      Late or missing refunds

                      If you haven’t received a refund yet, first check your bank account again.

                      Then contact your credit card company, it may take some time before your refund is officially posted.

                      Next contact your bank. There is often some processing time before a refund is posted.

                      If you’ve done all of this and you still have not received your refund yet, please contact us at hello@sobre.com.au.

                      Sale items

                      Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

                      Exchanges

                      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@sobre.com.au and send your item to: 12-14 Larkin Street Camperdown New South Wales AU 2050.

                      Gifts

                      If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

                      If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

                      Shipping

                      To return your product, you should mail your product to: 12-14 Larkin Street Camperdown New South Wales AU 2050

                      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

                      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

                      If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.